Business VOIP

Name: Vonage

URL: http://vonage.com

Business Plan Price: $49.99/Mth

Vonage are one of the biggest and most stable VOIP companies in the arena and have several dedicated business plans to choose from. Their “Small Business Premium Unlimited Plan” is very competitive in the business space.

Price:Vonage are among the most expensive VOIP providers for the business consumer with their top plan coming in just shy of $50 monthly. This is significantly more expensive than some of the smaller companies whose price point is their main competitive advantage.

Customer Service: Being among the biggest VOIP companies, the associated headache of providing customer service to a large user base is an issue. Vonage has offshore call center staff to deal with most problems in a timely manner and most customer service issues seem to be attended to promptly.

Reliability: Vonage is among the more reliable companies for VOIP and will redirect your calls if the automatic checks on your modem stop working. If reliability is a big issue for your business then the extra cost of Vonage may well be worth the outlay.

Features: Vonage’s premium business package is feature rich compared to most other companies and the free call option that includes the USA, Canada and Peurto Rico (standard with most US VOIP companies) is supplemented by free call options for several European countries. This will be very attractive to businesses that do a lot of international business and earned them extra points in our feature rating.

Features include:

* Fax Service
* Call Waiting
* Caller ID with Name
* Call Forwarding
* Voicemail Plus
* 911 Dialing
* Free phone adapter
* Keep your current phone numer
* Area codes

Overall: Vonage is close to the leader of the pack in terms of the quality of the package that they offer for small business buyers. While their price is among the highest in the market, their reliability, support and free internation call options will attract a lot of business consumers.

http://vonage.com