1TouchTone Reviewed
Name: 1TouchTone
Business Plan Price: $44.99/Mth
1TouchTone are one of the smaller players in the industry. However, they have also fast been attaining a reputation as one of the VOIP services with the highest sound quality - something you should be careful about as a business consumer in the VOIP industry.
Price: 7.5/10
Customer Service: 7/10
Reliability: 8/10
Features: 8/10
Voice Quality: 9/10
Overall: 8/10
URL: http://1TouchTone.com
Price:The main business package from 1TouchTone comes in at $44.99 per month. That isn’t bad for a business VOIP service, but there are better priced packages on the market. It is still far superior to conventional phone services and has unlimited local and long distance options as standard with their business package.
Customer Service: 1TouchTone have taken some slack from customers for the speed of their service with regards to switching from existing providers. While this may be an issue for some businesses hoping to make a fast transition, the other facets of the plan may offset this reported downside.
Reliability: The reliability of 1TouchTone is one of their relative strengths with many customers reporting very few (if any) interuptions in service. In the event of ISP failure, 1TouchTone have systems in place to redirect calls.
Features: 1TouchTone has most of the features you would expect in a business VOIP plan, but one strong consideration for many businesses will be that you can keep your current phone number.
They also have a system of toll free numbers that many businesses will find attractive. Features include:
* Free Caller ID
* Free Call Waiting
* Free Three-way Calling
* Free Personalized Voicemail
* Free Call Forwarding
* Free Call Transfer
* Free Call Return
* Free International Call Block
Advanced Services:
* Adding additional lines
* Free Area Code Selection
* Free Number Portability
* Toll Free Numbers
* Keep Your Existing Phone Number
* Money-Back Guarantee
Overall: These guys are reasonably strong all round. They have a good reputation for call quality and a number of features will appeal the small and medium business user.